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Sandra Novoa, MMC
Public Records Custodian
Town of Surfside
9293 Harding Avenue
Surfside, FL 33154
Email:snovoa@townofsurfsidefl.gov
Telephone: 305-861-4863
Fax: 305-861-1302


Under Florida Law, e-mail addresses
are public records. If you do not want your
email address released in response to a
public records request, do not send
electronic mail to this entity.
 Instead, contact this office
by phone or in writing.


Post-Recovery Resources
Post-Recovery Resources
As of 12:30pm on September 12, 2017

Good morning. As Surfside continues its post-recovery activities, I wanted to provide some resources and status updates to you.  Additional information will be provided later today.  Please use your common sense and it is strongly recommended that when in doubt, call ahead.

Town Hall
Town services are ramping up towards normal operations. Please note that due to extensive damage, all Parks & Recreation Facilities are currently closed. If you have any general questions, please call Town Hall at: 305 861-4863.

Public Safety
The Police Department is back to normal operations and officers are responding to calls for service as well as post-storm activities including traffic posts, a business district security detail, and one squad is conducting house to house welfare checks of residents. The Police Department continues to work cooperatively with Public Works with its cleanup efforts. Emergency management documentation, photographs, incident reports are being collected as required by the County and FEMA.

If you have an emergency, please call 911. If you have a non-emergency public safety matter, please call the Surfside Police Department at: 305 861-4862.

County
If you have County-related question, please call 311. Attached please find the most recent Incident Action Plan.

Curfew
The County-issued curfew has been lifted.

Roads
Most, but not all streets in Surfside are cleared. Please use caution and if the traffic light is not operational, treat the intersection as a 4-way stop.

Ocean
Due to continued rip current, please do not go into the ocean.

Water and Sewer Service
Surfside did not encounter and loss of service with its water and sewer systems. The water is safe to drink.

Storm Debris
Storm Debris can be placed in the right-of way in from of your property, not on the pavement as that will impede ongoing restoration activities. Please keep the vegetative debris in a separate pile from all other wastes. Also, please keep the storm drains clear of storm debris.

Solid Waste/Recycling Collection
Regular solid waste and recycling collection services will commence as soon as the County facilities are operational.

Electricity (FPL)
Many properties are still without power. Please do not attempt to remove any debris that may be in contact with utility lines. Below is a link to the information portal maintained by FPL: https://www.fpl.com/government/statewide/miami-dade.html 
You can report outages and other issues via the portal. You can also download the FPL Mobile App from the iOS App Store or Google Play. Customers also can sign up for post-storm email updates at: FPL.com/storm.
Gas (TECO)
Natural gas service is operational. If you turned off the service at the main, please do not turn it back on yourself. Only emergency or utility workers should turn the valve on/off. Please immediately call 877 832-6747 if you smell natural gas (rotten egg odor) or suspect a gas leak at any time.

Bal Harbour Shops Parking
Those individuals who parked their vehicles in the Bal Harbour Shops can start removing them as soon as possible. For additional information, please contact the Bal Harbour Shops directly at: 305 866-0311.

Food
Publix is open for business. The main number is: 305 865-1263.

Gas Stations
As of this morning there is no electricity nor fuel at the gas stations in Sunny Isles Beach. However, the Chevron station on the Broad Causeway is operational. Apps such as Gas Buddy, which can be downloaded from the iOS App Store or Google Play, can serve as a helpful resource to identify those gas stations that are operating.

Schools
Miami-Dade County Public Schools are closed until further notice. For updates, please call: 305 995-3000.