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Sandra Novoa, MMC
Public Records Custodian
Town of Surfside
9293 Harding Avenue
Surfside, FL 33154
Email:snovoa@townofsurfsidefl.gov
Telephone: 305-861-4863
Fax: 305-861-1302


Under Florida Law, e-mail addresses
are public records. If you do not want your
email address released in response to a
public records request, do not send
electronic mail to this entity.
 Instead, contact this office
by phone or in writing.


See, Click, Fix Service Requests

If this is a water or sewer problem, please contact
the police department at: 305-861-4862

SeeClickFix

To open SeeClickFix in a separate window, please click here: SeeClickFix 

Overview

Is there a street light out in your neighborhood? Graffiti that needs removal? A pothole that needs paving? Now you can help report non-emergency problems to the Town of Surfside from your smartphone or computer, thanks to our new partnership with SeeClickFix.

Our staff responds to SeeClickFix requests during regular business hours. If this report comes in on a holiday, weekend or after-hours, it will be read on the next business day. PLEASE NOTE: SeeClickFix is not to be used for emergencies. For urgent matters that require immediate attention or a police response, call 9-1-1.

Desktop

The widget below allows you to make service requests, and well as discover existing problems that have been reported, from your desktop computer. To report an issue:
  1. Make sure the Report tab is selected .
  2. Drag the map marker to the location of your issue, or type in the address directly.
  3. Click Next.
  4. Choose a service request Category from the drop-down menu that matches your issue.
  5. Enter a Title (required), additional Description (optional), and attach an Image (optional).
  6. Click Submit.

Mobile

Choose your platform:
  • iPhone App Store
  • Android Market
  • Windows Phone
  • BlackBerry Download

Support

For technical support with the SeeClickFix platform, please email support@seeclickfix.com.

Once you have sent a report, you will receive email communication from the city acknowledging your service request. You can continue to check on the status of the issue online. Once the work is complete or the issue has been resolved, you will be notified by email as well.