The Town of Surfside has released a step-by-step instructional video to help residents navigate the Town of Surfside app, including how to complete the resident verification process and reserve a lap lane at the Community Center pool.
The tutorial walks viewers through downloading the app, visiting the Community Center for in-person residency verification, creating login credentials, and accessing programs and reservations. It also explains how to view available lap lanes, select a time slot, add guest information, and complete the checkout process.
“Our goal is to make every interaction with Parks and Recreation easy, accessible and resident-focused,” said Parks and Recreation Director Rudy Perez. “This tutorial helps ensure our community feels confident using the app and can take full advantage of all the services available.”
The video is part of a larger digital education campaign aimed at improving access to Parks and Recreation offerings and enhancing the overall user experience.